Terms and Conditions

By using the website you fully agree to these Terms of Use and Terms and Conditions mentioned below.

Clio Beauty Website is an e-commerce website where you can shop online and we invite you to experience the advantages of shopping online and its convenience. The name of the website is www.clio-beauty.com and you are agreeing to our Terms and Conditions by using this website.

If you visit our website or purchase through our ecommerce website you are automatically accepting all terms and conditions stated at the time of purchase and also accept any future changes made to the terms and conditions by our company without our need to inform you.
If you purchase through affiliate schemes or businesses advertised on any social platform in conjunction with our website you are also agreeing with our applicable Terms and Conditions regardless of whether it is a current, past or future service or purchase.

When you communicate with us electronically or visit our website you are accepting and agreeing to receiving communications from us whether it be by post, email, phone or anything else we may consider of your benefit at that given time. You are therefore confirming that we satisfy any legal requirement by contacting you in any of the ways stated with your full consent.

Should you wish to not receive communication from us we kindly ask you to email us at info@clio-beauty.com and we will make sure that we do our best to remove you from our communications lists. However, should we fail to do so, we kindly ask you to contact us again by email or by phone to remind us as it is not our intention to send unwanted communication of any kind.

It is strictly prohibited to download the images of the products for sale within this website or copy any of our content and pictures or videos. Should you wish to re-post any material for social media, speak to one of our staff and they will take your request into consideration and if we feel it is suitable we will give you written permission to do so. Unless you have written permission, signed by us and with our company stamp, you are not allowed to reproduce, download, repost or make use of any sort of use of our content.

The use of this website is at your risk only and we do not take any responsibility for any issues you might encounter.

Availability of products and prices are subject to change at any given time without reason.

Purchase of any service or product is your responsibility and we do not take any responsibility should you claim that an underage person has had access to our website and any of its content, or that they misused your details for payment- this is solely between you and the individual. It is up to you to monitor the usage of underage individuals and their usage of the internet.

Although you may find reference to third party products or service or anything else, we do not warrant, agree or recommend them in anyway. It is solely at your own risk and decision to purchase, buy, use or do anything associated with the third-party goods or services.

We take no responsibility for your purchases and the information you provide us with. We also take no responsibility for the information you provide us with and no responsibility for your chosen method of payment.

Clio Beauty does not guarantee any content, accuracy, details on this website and take no responsibility for any issues you may encounter during usage of the website at any given stage.
We may at any point cancel any orders for no given reasons.

We offer no refund due to the nature of the product for hygiene reasons. We will however, on discretion and if deemed suitable accept a return of the packaging is intact and has not been opened. The returns postage will be at your own cost. We will not accept any packages that have been opened and we will charge you to send it back to you.
Should you wish to return a damaged good, we will require you to send us an email to info@clio-beauty.com with pictures of the goods in their sealed transparent bag intact and describe to us what is wrong with the goods and how you think they got damaged in transit.
Our team packages your orders one by one and inspects the goods before sending them, so we can guarantee the best e-shopping experience possible to our customers. This means, you should never be unhappy with your order. The transparent sleeve that is airtight means you will never receive a product that is not in its best condition.
Our eyelashes are handmade and our hair extensions are individually made and drawn so you may find some discrepancies with the pictures on the website, we will not accept these claims as ‘faulty items’ as it is not considered a damaged good.
We take no responsibility for any health issues or issues of any kind that our products may cause you, it is up to you to take full responsibility of the products you purchase and how you use them.

Any links to third-party websites are nothing to do with us and were considered appropriate at the time. We are simply communicating publicly available information without taking any responsibility for their actions or your actions on how you use their respective content.

Clio Beauty has no responsibility to pay tax in conjunction with your purchase or any distribution. We start and end our transaction on the website and aim to send your purchase within 2-3 days, if this is not possible we will notify you of this via email.
Should you wish to cancel your order before it has been shipped we will be able to help you, however, if it has already been shipped, it will be considered too late and your order will reach you in the specified times mentioned at purchase.

ALL SALES ARE FINAL.

Should you be unsatisfied with our website or any content displayed on the site or with these terms and conditions, your only option is to discontinue using the website immediately.